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Customer Service

Customer Service

Orders

Standard orders are typically processed and shipped between 2-3 business days. In the event of shipping delays for any reason we will inform you via e-mail as soon as possible.

Payment

We accept Visa, Mastercard, American Express, and Discover. Transactions on our site are secured using 256-bit SSL encryption and your credit card information is never stored.

Shipping

We ship all orders with the United States Postal Service. Please note that for international orders Caitlin McGauley, LLC is not responsible for any international customs or duties that may be imposed. Please check with your local customs office about rules and regulations that may apply to you.

Sales Tax

We are not required to collect sales tax on any orders outside the state of New York. For all New York orders a sales tax does apply. The sales tax rate is based on the county the item is being shipped to. The county may be selected in the New York state drop-down when checking out.

Return Policy

All orders are non-refundable.

Privacy

We maintain the highest standard for your privacy while you are shopping on our site. We will never share or sell your information, and the information we collect is used only to contact you about your order if necessary.

For all customer service inquiries, please contact us at info@caitlinmcgauley.com

Caitlin McGauley, LLC
511 Avenue of the Americas
Box #292
New York, NY 10011

 

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